What You Can Expect During the Auto Claim Process
The immediate priorities after an auto accident are ensuring anyone injured receives proper care and attending to vehicle repairs. While managing an auto claim can feel overwhelming and unfamiliar, Constitution State Services is here to help you navigate the process. Here’s what you can expect:
Your Claim professional will call you
Once we're notified about the accident, one of our Claim professionals will contact you to gather initial information. Your assigned Claim professional will continue to work closely with you throughout the claim process.
Your Claim professional will work with you and others to gather information
Your Claim professional will work with you and other involved parties to gather information such as photos or videos, medical bills, and witness statements. Your Claim professional will provide you with regular updates during this time.
Your Claim professional will review the information
After all relevant information is gathered, your Claim professional will assess fault and whether other parties are liable.
Your Claim professional will discuss next steps with you
Your Claim professional will communicate their findings and outline next steps in the claim process with you.
Frequently asked questions about the claim process
At fault means who is responsible for causing the accident. More than one party can be partially responsible for the accident. Another word you may hear used to describe this concept is "liability."
You can either work directly with your Claim professional, or you can hire an attorney. Only you can decide what is best for you.
Working with your Claim professional is typically the most efficient option. Your Claim professional will work directly with you throughout the claim process.
If you hire an attorney, your Claim professional is not allowed to speak with you directly.
An attorney will deduct their fees and expenses from your settlement. While attorney’s fees and costs can vary depending on several factors, below is an example of how your settlement could be divided.
Every claim is different, from the details of the accident to the severity of the injury.
While there are many factors that can contribute to the length of the claim process, some of the main factors include: the duration of medical treatment, response time from medical providers, determining whether there are other responsible parties and attorney involvement.
Working directly with your Claim professional could help decrease the length of the claim process.